“I was referred to Serenity Tongue-Tie Center by my lactation consultant after my son wouldn’t latch properly due to a tongue & lip tie. I was able to get in almost immediately, which was a huge blessing. Dr. Thomas worked closely with me to navigate insurance and payments. She is actually one of the only providers who will actually work with you and insurance to help this expensive need. My son is now able to feed from his bottle without choking, without milk dripping from the sides of his mouth & the biggest bonus is that he has gained a substantial amount of weight within the time frame he’s had the procedure completed. Dr. Thomas also reached out several times to check on my son which is also reassuring that she’s genuinely caring for her patients and not just out there doing a job. She loves her patients and her job and it really shows. I will recommend her every time! I am forever grateful!”
— Heather Fulmer
“My daughter, Anna Hudson, had a tongue tie release and buccal release by Dr. Thomas. Our experience was beyond our expectations. Anna Hudson was 15 weeks at the time. My biggest concern was her having pain after, Dr. Thomas assured us that there is minimal pain and recovery time. We followed post procedure protocols and were amazed at the results. Anna Hudson now is able to have a better suction on bottle and no more milk dribbling from her mouth at feeding times. We are so thankful for this procedure and highly recommend Dr. Thomas. Thank you for giving our baby this relief!”
— Jill Roberts
“We had a wonderful experience with Caroline! She showed us our little one's tongue, lip, and cheek ties. It was evident a revision would be best. The procedure was quick, and she prayed with us afterwards, which meant a lot. She provided before and after pictures so we could see the results. We were given clear directions on oral exercises to perform for the next few weeks, and the follow up the next week was encouraging as we were told she was healing well! This improved my nursing experience, and we also know it will set her up well for eating solids and speech down the line. We cannot speak highly enough of Caroline and her team!”
— Catherine Orr
“Dr. Thomas was super professional and knowledgeable when it came to my daughter’s ties and the procedure. She was extremely communicative when I initially reached out even before my daughter was born, and got us in for the procedure when she was only 2 days old. I am so grateful for her fast availability because that really did aid in us being able to nurse effectively. Dr. Thomas’ office is also very inviting and extremely convenient!”
— Elizabeth Burnett
“Dr. Caroline Thomas was awesome! She listened to everything I had to say about my kids and then some! She made me feel right at home and her office is very peaceful. Highly recommend!”
— Candace Coomes
“We are so incredibly thankful to have been referred to Dr. Caroline Thomas! She released 4 ties on my 5 week old—a lip, tongue, and 2 buccal ties. The procedure was very quick and my baby appeared to just be mad and not in any pain. Dr.Thomas was calm and informative the whole time and when I had a question after the procedure day I was able to text her and get a quick response.
Already I can feel changes in how my baby latches. Pre procedure, she wouldn’t take a pacifier and we were constantly cluster feeding. Now, just a week later, she is taking a pacifier and keeping it in her mouth and she’s only cluster fed once in the last week! We’ve been told that her latch will continue to get better. Also, I’m not in any pain while breastfeeding now. Again, we are so thankful!”
— Mia Lawson
“Dr. Thomas is amazing! Her skill level and expertise eased, and honestly, saved our breastfeeding journey. Immediately following the release, our feeds were more comfortable and quicker! She gives all the education and support needed for aftercare and to be honest, it’s simple, it only requires consistency. I highly recommend her! Follow your mom gut and come see Dr. Thomas with any feeding concerns because I’m confident she’ll be able to help!”
— Brittany Hazel
“Highly recommend! We are truly thankful Serenity provided such a seamless process to help our son with his tongue, lip and cheek tie. Dr. Caroline made herself available for all of our questions and stayed in constant communication with us from beginning to end. At the appointment itself we were informed of everything that was going to happen and nothing proceeded until we were ready. The quietness of the office helped their focus be completely on us and our comfort. Truly cannot recommend Dr. Caroline enough and are extremely grateful for her taking such great care of our son.”
— Amanda Wright
“Dr. Thomas is so personable and made me feel so comfortable the entire time and took great care of our baby! Her office really is peaceful and I loved that each appointment is private. We have seen major improvements already within just one week post frenectomy. Highly recommend!”
— Ashlyn Peake
“I can not recommend this place enough! Dr.Thomas took so much time to explain the procedure and eased our minds throughout the entire process. She reached out multiple times after the procedure to check in on our little one. The procedure took less than 15 minutes and our little guy was fine after. She made sure to explain the post op instructions after and was so patient with answering any questions that we had. One of the most professional and caring offices we have been in. She’s one of a kind!”
— Lauran Bradstream
“Excellent experience with Dr Caroline. My baby had tongue tie and lip tie, and she went over very detailed information on how the procedure was going to be done. Also helped me to get in contact with a lactation consultant. Thank you so much for all the help.”
— Ana Pacheco
“I cannot say enough good things about Serenity Tongue Tie Center and Dr. Thomas. She made sure I understood the full process, how it would help my child, and even talked over symptoms I had no idea were because of my daughters lip, tongue, and cheek ties. Her office was calm and comfortable, which helped ease anxiety and make it easier to handle my child having the procedure. She was a text message away for any questions, and had us back a week later to make sure everything was progressing as it should. Highly recommend this facility!”
— Ashley Eidt
“Dr. Caroline is amazing! She really helped out my baby with his tongue and lip tie. He is now latching better. She is so sweet and informative! She was able to get us in a timely manner to help our sweet baby. I highly recommend her.”
— Candace Buckingham
“I really had my heart set on breastfeeding my son. I met with a lactation consultant several time and still we couldn’t get a deep enough latch. I was in such pain all day long and he couldn’t efficiently get milk. After a month of trying our best, we taught help at Serenity to revise his ties. He had lip, tongue in cheek ties. I hated to put my fresh baby through the procedure, but it was very quick and he was completely normal after. Now a week later, no pain!!! He has a deep latch and can drink more efficiently! We are so happy we went through with the procedure and recommend anyone to use the Serentity team!”
— Danielle Massie
“Incredible care for our baby! They provided outstanding service and hospitality. They are gentle, attentive, and clearly knowledgeable about infant oral health. The environment is very welcoming and helpful with any questions or concerns you may have. The specialist took the time to address our concerns, offering valuable advice both pre and post-care. She discussed in-depth what to expect for a tongue-tie release. We feel fortunate to have found such a dedicated doctor and team for our baby. Highly recommended!”
— Halie Bradstream
“Super welcoming, knowledgeable, and professional. Made the whole frenectomy experience as comfortable as possible.”
— Hannah Knauer
“We had an amazing experience with Dr. Caroline Thomas. She listened to our concerns and took her time discussing the procedure. Her office was quiet and calm with the focus on us the whole time. Highly recommend!”
— Caroline Scolamiero
“Dr. Caroline has been incredible with helping us through our baby’s tongue, lip, and buccal ties. I was so nervous for this procedure but Dr. Caroline and her team helped me feel so at ease and comfortable from the second I stepped into her office. She is knowledgeable about tongue ties and has been so helpful throughout every step. She is kind and gracious and definitely helped me feel more comfortable. My daughter was smiling again right after the procedure and at the follow ups. I highly recommend Dr. Caroline for all tongue tie needs!”
— Rachel Carter
“Dr. Thomas was warm and inviting from the beginning. She took time to inform us of her process, examine our son carefully, and show us her findings. She quickly took care of our son's four ties the same day. She offered incredible support in the days following the procedure by answering questions we had. Our son showed almost immediate improvement in his physical mobility and his feeding habits. We couldn't be happier with the experience and we recommend Dr. Thomas to everyone!”
— Tara Bird
“Incredibly impressed with the wealth of knowledge, support and care given to our new little guy by Dr. Thomas. Her practice is such a huge asset and an incredible resource for families in the midlands. The laser procedure has allowed for a successful feeding journey which was polar opposite from my experience with my eldest who also had severe tongue and lip ties that were handled by our PCP. So grateful for Serenity Tongue Tie and Dr. Thomas !”
— Jaclyn Taylor
“My son had a shallow latch and some clicking while breastfeeding. I was working diligently with lactation consultants keeping an eye on him but ultimately it was recommend that he be seen by Dr. Caroline Thomas for a possible tongue tie. The office is beautiful and very clean! She and her staff were super pleasant and sweet to my little man! Dr. Thomas found that he had a lip tie, both cheek ties and a tongue tie. The procedure took maybe 3-5 minutes and instantly I could feel that my son’s latch was much stronger! He is already gaining more weight and there is much less clicking! I would highly recommend Serenity Tongue-tie center for anyone who has similar concerns for their child!”
— Leigh Ann Davis
“I highly recommend Dr. Thomas!! She was so informative and caring with my baby boy. I love that she texts to check up on him every so often to make sure he's still doing good!!!”
